Delete your CleanNile account

You can delete your account and its data yourself at any time, in the app or on this page.

What is deleted

  • Your login, profile, points, badges and learning progress.
  • Your event registrations, including the contact and demographic details you gave.
  • Your notifications and device notification tokens.
  • Reports that were not published, and their photos.

What is kept without your name

  • Published pollution reports stay on the public map as environmental records, with the link to your account removed.
  • Messages you sent in event chats stay in the conversation, shown as "Former volunteer".
  • Totals for past events, such as how many volunteers attended, are not reduced.

Can't sign in?

  1. Email info@savethenile.org with the subject line CleanNile account deletion request.
  2. Include the email address used for your CleanNile account so the Save the Nile team can verify the request.

Get updates on your phone

We'll tell you when something you care about changes.

  • When your report is checked or cleaned up
  • Reminders for cleanups you joined
  • No adverts. Change this any time in Settings.